Privacy Policy
Hatucci respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Who We Are
Hatucci
Email: support@hatucci.com
We act as the “data controller” for the purposes of the UK GDPR.
2. Information We Collect
We may collect the following types of personal information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through third-party providers)
- IP address and browser information (for analytics and security)
3. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders
- Provide customer support
- Communicate with you about your order or account
- Send marketing updates (only if you’ve given consent)
- Improve our website and services
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- To perform a contract with you (e.g. fulfilling your order)
- To comply with legal obligations (e.g. accounting, tax)
- With your consent (e.g. marketing emails)
- For our legitimate business interests (e.g. website analytics)
5. Sharing Your Information
We only share your information with trusted third parties to:
- Process payments (e.g. Shopify Payments, PayPal)
- Deliver your orders (e.g. courier and logistics services)
- Manage email communications and marketing
We will never sell your personal data to third parties.
6. International Transfers
Some of our partners may transfer your data outside the UK. In such cases, we ensure appropriate safeguards are in place to protect your data.
7. Data Retention
We keep your personal data only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (“Right to be forgotten”)
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us at support@hatucci.com.
9. Cookies
We use cookies to improve your browsing experience, analyze traffic, and personalize content.
You can manage or disable cookies in your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “last updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
📩 support@hatucci.com