Shipping Policy
Shipping Policy
At Hatucci, we believe your order should feel as special as the product itself. That’s why we work with trusted international partners to deliver your pieces with care and attention, no matter where you are.
🚚 Processing Times
All orders are processed within 1–3 business days after payment is received.
Once processed, you will receive a confirmation email with your tracking details.
🌍 Shipping Times
- United Kingdom: 5–12 business days
- Europe: 5–15 business days
- Rest of the world: 5 –20 business days
Please note that delivery times may vary slightly due to carrier delays, customs procedures, or seasonal demand.
📦 Tracking & Delivery
- All orders include track & trace.
- You’ll receive a tracking link by email once your order has been shipped.
- Packages are delivered directly to your door or local pickup point.
🛡️ Trusted Shipping Partners
We work exclusively with reliable global couriers to ensure safe and secure delivery.
Every package is carefully checked and packed before shipping.
💸 Free Shipping
We proudly offer Free Standard Shipping on all orders within the UK.
For international orders, shipping rates are calculated at checkout.
⚡ Order Issues
If your package hasn’t arrived within the estimated time frame, please contact us at support@hatucci.com and we’ll assist you right away.
❗ Important Note
We are not responsible for delays caused by customs, incorrect addresses, or postal service issues beyond our control. However — our support team will do everything possible to make sure your order reaches you smoothly.
✨ Our Promise:
Every order is handled with care as if it were a luxury gift. We’re committed to making your shopping experience with Hatucci easy, transparent, and worry-free.